Pride ‘N Joy offers the following

Terms of Use

Welcome to the Pride ‘N Joy Website (the "Site"). Pride ‘N Joy provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Since Pride ‘N Joy may revise this Agreement at any time, you should visit this page periodically to review the terms of your use.

Site Contents

Occasionally there may be information on Pride ‘N Joy that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Pride ‘N Joy purchase you may return it with your invoice to a Pride ‘N Joy store or by mail. Please see our return policy.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, patented products and/or other intellectual property owned, controlled or licensed by Pride ‘N Joy. The Site as a whole is protected by copyright and patented products, all worldwide rights, titles and interests in and to which are owned by Pride ‘N Joy.

This Site and all its Contents are intended solely for personal, non-commercial use. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software.

User Comments, Feedback, Postcards And Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Pride ‘N Joy on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain Pride ‘N Joy' property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Pride ‘N Joy of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Pride ‘N Joy will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Pride ‘N Joy is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Product Information

The Pride ‘N Joy products displayed at the Site are available worldwide. The prices displayed at the Site, however, are quoted in U.S. Dollars.

Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Links To Other Web Sites And Services This Site may contain links to other websites that are not under the control of Pride ‘N Joy. Pride ‘N Joy has no responsibility for the linked websites nor does it necessarily endorse the linked websites. Pride ‘N Joy provides the links solely for the convenience and information of its Site users.

Disclaimer

Pride ‘N Joy provides the materials on this site "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. Pride ‘N Joy expressly disclaims any duty to update or revise the materials on this site, although Pride ‘N Joy may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Pride ‘N Joy shall not be liable for any damages or any kind related to your use of this site.

Indemnification

You agree to defend, indemnify and hold Pride ‘N Joy harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Pride ‘N Joy' products and services available in the United States and Canada. This Site is controlled and operated by Pride ‘N Joy from its offices in Los Angeles, California. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of California, County of Los Angeles and/or the Northern District of California.

Termination

These terms are effective unless and until terminated by either you or Pride ‘N Joy. You may terminate this Agreement at any time. Pride ‘N Joy also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Pride ‘N Joy' sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or Pride ‘N Joy, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.

Sales Tax

California customers will be charged 9.75% Sales Tax. Resellers holding valid resale permits/vendors license must request tax exempt status in advance by mailing or faxing CA Exemption Certificate to our sales department.

Security

Pride ‘N Joy places extreme importance on protecting information transferred on this Site and security precautions are taken to protect all such information. Even though Pride ‘N Joy will take measures to protect and secure all customer-related information from loss, misuse or theft; Pride ‘N Joy can not guarantee that all electronic commerce is completely secure. Access to this Site is limited to viewing the linked Web pages for only legitimate business purposes. Any access or attempt to access other areas of Pride ‘N Joy ?s website or the information contained on the computer system is strictly prohibited.

Misc. Information

Product listings, specs, availability, and pricing are subject to change without notice. Not responsible for typographical content errors. Pride ‘N Joy reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Return Policy

If you are not pleased with your purchase, we are glad to refund your money, less any applicable shipping and restocking fee listed. Please read the following RMA policy: • Products are returnable except special or custom or used orders. • The product has not been installed and is returned n the original packaging supplied by the manufacturer in new condition. • Customer return request must be made within fourteen (14) days of invoice of order. • Customer has thirty (30) days from invoice issue date to return product. • Customer must fill out RMA Request Form. RMA# will be issued by email when customer agrees to the term & conditions. • All returns must be shipped freight PRE-PAID by the customer. • The RMA# must be visible on the outside of the carton. A copy of the RMA must be in the box of return product. Packages delivered to Pride ‘N Joy without a RMA # will not be accepted. • You should return all the parts that Pride ‘N Joy included with the product. • Refund will be issue based on the invoice price at the time of sale, and we will refund the amount to the same credit that you make the purchase. A 25% restocking and/or 10% re-packing fee will be assessed. • Pride ‘N Joy should not liable for any incidental or consequential damage resulting from the products or use of the product. • Pride ‘N Joy WILL NOT be held responsible for any labor, installation and/or replacement charges sought after by the purchaser or a third party. • Any items returned to Pride ‘N Joy without approval and RMA# will not be accepted and returned at the customer’s expense. • All Pride ‘N Joy’ products are warranted, however any tampering will void the warranty. • All returned items must be unused product, sent complete, with original packaging, without missing parts. • For 30 days from the date of purchase, Pride ‘N Joy will replace free of charge to the original purchaser only, product that fails due to defect in material or workmanship. Shipping costs will not be refunded if you do not elect replacement of the defective product as shipping charges would be incurred regardless. • Pride ‘N Joy will not refund any shipping charges based on finish expectations or color variations as viewed by a computer monitor or by error in intended use. • Shortage claims must be made within seven (7) days from the date of material receipt. Pride ‘N Joy will not be responsible for any claims made after 7 days from the date of material receipt. • Pride ‘N Joy shall have no obligation under this warranty for damages caused by abuse, temperatures below 33F and above 180F, misuse, accident, improper installation, salt water damage, unauthorized repair, normal wear and tear or damage during shipping. • Products returned that have been installed, missing or damaged packaging, open packages, and/or missing parts, will be accessed a restocking fee that will vary from 25% up to the full purchase price. If you return arrives with internal damage you will be notified and you will have the option to file a claim with your shipping agent. * This warranty is in lieu of all other warranties, expressed or implied, including by not limited to the implied warranties or merchantability and fitness for particular purpose.

Packaging and Shipping Guidelines: When packaging your merchandise for return, please take the time to package them with care. Every part should be enclosed in the internal packaging material you receive with your order. 1. Wrap all other individual piece in bubble wrap if available or in newspaper. Any part that is not individually wrapped and is floating around the box will cause damages in transit. 2. Use bubble wraps or crumples newspaper to separate loose fitting parts. 3. Package merchandise to be returned securely in an outer box. 4. Purchase insurance for the return is suggested since Pride ‘N Joy are not responsible for lost or damages in return shipping. We recommend UPS, FedEx or Insured Parcel Post.